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Flickr online11/1/2023 ![]() ![]() Lawrence is invigorated by her ability to have a direct and positive impact on countless children and families by finding and removing offending images, sometimes even helping to remove them from an abusive situation. Her past helps her understand how to follow the law in these disclosures. But she knows balancing these rights with issues like uncovering child exploitation is necessary. Lawrence says SmugMug values its community and the rights of users to keep their information private. She points to the hot button issue of data and user privacy. Her law enforcement past also helps her handle some of the legal aspects of her job. She has drawn upon her investigative skills not only to root out bad actors online, but also to work with others, in and outside the industry, to move the child safety industry forward. Lawrence said her experience in law enforcement prepared her for her work in the prevention of online child exploitation. In 2018 alone, she said more than 18 million CyberTips around child exploitation were generated industry-wide. Unfortunately, this can be exceedingly difficult as many children and their images appear online again, but Lawrence is committed to continually beat back this tide. They also work closely with the National Center for Missing & Exploited Children (NCMEC) whose mission is to help find missing children, reduce child exploitation, and prevent child victimization. For Lawrence, that means maintaining a positive outlook, building strong support systems in and out of the workplace, and finding small victories in what can sometimes feel like an insurmountable problem. They are also open with one another about how best to be resilient in the face of this pressure. To help manage this, the team works with a therapist. Viewing troubling images and videos of children, violence, or abuse is extremely difficult and subjects the Trust & Safety team to a form of trauma sometimes compared to Post Traumatic Stress Disorder (PTSD). It’s this human part of the policing process that has secondary implications. ![]() When the team does discover CSAM, they report the offender who uploaded it and work with law enforcement units around the world. Her goal is to eradicate it completely from SmugMug + Flickr, but it can seem like a never-ending battle. One of the hardest parts of Lawrence’s job is dealing with child sexual abuse material (CSAM). ![]()
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